Make sure your RCD or GFCI is switched to the “ON” position. Sometimes RCDs/ GFCIs may trip and simply need turning back on.
———- Swimsuit Dryer Troubleshooting ———-
—– Checklist —–
RCD/GFCI
Serial Number
In order to help to help us identify your unit please provide the serial number; located on the bottom right hand corner of the machine.
LED Lights
Make sure your RCD or GFCI is switched to the “ON” position. Sometimes RCDs/ GFCIs may trip and simply need turning back on.
Age?
If your equipment is over 5 years old we recommend the equipment is serviced or part-exchanged to ensure continued reliability and safety.
Blockage
Remove your Top Ring and ensure there is no blockage or debris inside the liner preventing the basket and motor from turning.
Help Request Form - Please fill in as accurately as possible:
Process for Repair or Replacement
Identify
Identify what the issue is and use the checklist above to ensure you have the relevant information to hand.
Contact Us
Once you have identified what the issue is use the form above to contact us. You can also call or email us directly, we’re here to help.
Customer Service
After receiving your information our dedicated and helpful team will comeback to you quickly to provide several solutions.
Let us know your decision
After receiving your instructions we will work quickly and efficiently to resolve your issue.